Last July, we launched Dubsado Payments in partnership with Chase. Our aim was to offer you better rates and save you money. However, it quickly became apparent that Chase wasn't the right fit for us or our customers. Their approach didn't align with our commitment to small businesses. So, just two weeks after the launch, we decided to step back and find a partner who truly understands and values your needs.
We're excited to share some fantastic news: Dubsado Payments is almost here and we are officially partnered with Stripe! It's a significant development for us, especially since over half of our business owners already trust Stripe for their payment processing needs. This new partnership allows users to connect to Dubsado Payments in 41 countries and process payments with clients worldwide, broadening our scope significantly from our first initial Dubsado Payments launch.
In our quest to offer you lower fees with Stripe, similar to what we achieved with Chase, we encountered unexpected challenges. Our deep dive into the numbers showed that achieving a single low processing rate was not possible due to unpredictable nature in processing fees across different types of credit cards and regions. This was a tough realization, since our commitment to easing the burden of processing fees has been a driving goal behind Dubsado Payments since we started this journey.
Despite this setback, we have focused our efforts on bringing you great value, flexibility and unmatched features with Dubsado Payments. Today, we are sharing some of those exciting updates coming in April.
We're rolling out Dubsado Payments with new features to support your business better: enhanced receipts, ACH autopay, expanded banking options for ACH transactions, a smoother checkout experience for your clients, and another highly requested feature mentioned below!
After launch, we're looking forward to adding even more, including in-person payment terminals and diverse payment options like Afterpay, Google Pay, and Apple Pay, offering more flexibility in how you manage transactions.
We're always looking for ways to help you save money, and with the launch of Dubsado Payments in April, we're introducing a highly sought-after feature: the option to transfer your credit card processing fees to your clients. This means you could potentially see a credit card processing fee of $0 per transaction – a substantial saving!
We recognize that not everyone prefers to pass the entire or a portion of fees to their clients, and in some areas, it's not allowed. That's why this feature is completely optional. If you choose not to use it, simply keep it disabled in your account.
For those in states and countries where passing on fees isn't permitted, this feature will automatically be disabled to comply with local regulations. Rest assured, we're working with a top-tier compliance agency to ensure we adhere to all relevant laws and guidelines.
Coming this April, we're excited to launch Dubsado Payments, featuring the same transparent and competitive fees that Stripe offers. To get a clear picture of Stripe's processing fees in your country, take a look at our help article here and find your country.
The relaunch of is a significant and thrilling update for all of us, and we understand you might have more questions. Please take a moment to go through the information provided below. If there are still any unanswered questions, don't hesitate to get in touch with us. We're here to help!
What if I used Stripe already? What does that mean for me?
If you are connected to Stripe currently, most Stripe accounts will be automatically moved over to Dubsado Payments powered by Stripe. We will be contacting you in the next few weeks with more information that is specific to your case. But don't worry, there will not be any interruptions in your payment processing or other platforms that you have connected to Stripe outside of Dubsado.
Are Square and PayPal still payment options in Dubsado?
Yes, Square and PayPal are still current payment options in Dubsado. However, the features mentioned above and any future payment advancements will only be made in Dubsado Payments with Stripe.
Which countries will Dubsado Payments be available in?
Dubsado Payments will be available to merchants in 41 countries, and you can process payments from all over the world. Some countries supported by Stripe are not currently supported by Dubsado Payments. We may consider adding support for additional countries in the future if enough interest is expressed. You can see that list of supported countries by clicking here.
Will ACH limits be higher with Dubsado Payments?
Yes, currently with Stripe the default ACH processing limit is $6,000 per transaction. With Dubsado Payments, there will be a default weekly ACH limit of $20,000. If you process a higher weekly volume of ACH than that, please contact us post launch and we can look into raising it on a per account basis.
Will boudoir photographers be able to process with Dubsado Payments?
Yes! We have heard some concerns with boudoir photographers and their experience with Stripe for payment processing. We have been working with them to clear this up. Stripe stated they are rolling out some adjustments to their Terms of Service to help those in the boudoir industry. Please send us an email back if you'd like more information on how to process with Stripe as a boudoir photographer.
Thank you to our amazing Dubsado Community for all your support. We look forward to launch in April.
Best,
Becca and the Dubsado Team
